Returns and alterations: if you want to return or alter a purchased White Orchid Studio piece, we need to hear from you within 5 business days of delivery. Please contact us to affirm your request. We strive to make you happy wearing your White Orchid. A quick message starts a conversation that puts you and White Orchid at ease.
Once we receive a returned a White Orchid piece, we will happily evaluate if any restoration is needed. Refunds reflect a minimal restocking fee, as well as the condition of the item when returned to White Orchid Studio.